Medical Office Administration Program

Medical Office Administration Training

Larock Healthcare Academy's Medical Office Administration program is a 180-clock-hour certificate program that trains students for healthcare front-office roles with medical terminology, scheduling, documentation, customer service, insurance billing basics, and basic coding.

180 Clock Hours
Healthcare Office Skills
NHA CMAA Exam Eligible
Ohio & Kentucky Campuses
180 Clock Hours
CMAA NHA Exam Eligibility
Office Healthcare Admin Focus
Patient Customer Service Skills
Program Overview

Train for the Business Side of Healthcare

Medical Office Administrators help keep healthcare offices organized, professional, and patient-focused. They may support appointment scheduling, patient documentation, phone communication, insurance-related tasks, and daily front-office workflow.

Larock's Medical Office Administration program is designed for students who want to work in healthcare but prefer an administrative role instead of a hands-on clinical position.

  • Medical terminology and healthcare office communication
  • Insurance billing basics and basic coding concepts
  • Appointment scheduling and patient documentation
  • Customer service skills for medical office settings

Who this program is for

This program may be a strong fit if you are organized, comfortable using computers, enjoy helping people, and want to build practical skills for a medical office environment.

It is built for students who want a focused path into healthcare office support without years in school.

What You'll Learn

Medical Office Skills Taught in the Program

The Medical Office Administration program introduces students to the healthcare environment and the administrative skills needed to support patients, providers, and office teams.

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Office Skill

Medical Office Workflow

Learn how front-office responsibilities support the daily operation of a physician's office or medical clinic.

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Core Knowledge

Medical Terminology

Build familiarity with healthcare language and common terms used in patient records and medical communication.

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Technology

Computer and Office Skills

Develop technology-based skills used to support scheduling, records, documentation, and office tasks.

☎️
Patient Service

Customer Service

Practice professional communication skills for patients, phone calls, appointments, and healthcare office interactions.

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Billing Basics

Insurance Billing Basics

Learn introductory concepts related to insurance billing, basic coding, and medical office documentation.

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Documentation

Scheduling and Records

Understand how appointment scheduling and accurate patient information help a medical office run smoothly.

Not sure if Medical Office Administration is the right fit?

Request information and an admissions representative will help you compare programs, review available class options, and walk through your next steps.

Career Outcomes

Administrative Healthcare Support Roles

Medical Office Administrators support the business and patient-service side of healthcare. They may help with appointment scheduling, documentation, phone communication, patient service, insurance-related tasks, and front-office organization.

Larock does not guarantee employment. Career assistance is provided and may include resume development, cover letter support, interview preparation, and access to healthcare job opportunities.

Possible Role Titles to Explore

Graduates may look for entry-level opportunities using titles such as:

  • Medical Office Administrator
  • Medical Administrative Assistant
  • Medical Receptionist
  • Patient Services Representative
  • Front Desk Medical Office Assistant
  • Healthcare Office Support
Certification Path

NHA CMAA Exam Eligibility

Upon successful completion of Larock's Medical Office Administration program, students receive a certificate of completion and are eligible to take the National Healthcareer Association's Certified Medical Administrative Assistant certification examination.

CMAA Certified Medical Administrative Assistant

Why this matters

Certification eligibility gives students a clear next step after completing the program. Admissions can explain the program, schedule options, and certification pathway before enrollment.

Entrance Requirements

Who Can Enroll

The Medical Office Administration program has straightforward entrance requirements listed in the Larock Healthcare Academy catalog.

Medical Office Administration Requirements

  • 18 years of age or older, OR a high school graduate if under 18
  • High school diploma or GED if taking the NHA exam
  • Must be comfortable using computers

A Note on Enrollment

Students may enroll before the first class begins, provided space is available. Late enrollment into the second class day may be approved on a case-by-case basis.

Locations

Larock Healthcare Academy Locations

Larock Healthcare Academy offers healthcare career training at locations across Ohio and Northern Kentucky. Program availability may vary by campus and schedule.

Canton / Akron Academy

4960 Higbee Ave NW, Suite 200
Canton, OH 44718
Tel: (330) 818-7244 or (800) 951-3757
admissions.ctn@larockacademy.com

Serving students in the greater Canton and Akron area.

Columbus Academy

2780 Airport Drive, Ste. 150
Columbus, OH 43219
Tel: (614) 733-9542 or (800) 951-3757
admissions.cmh@larockacademy.com

Serving students in the Columbus metro area.

Cleveland Academy

7261 Engle Road, Ste. 400
Middleburg Heights, OH 44130
Tel: (440) 772-1110 or (800) 951-3757
admissions.cle@larockacademy.com

Serving students in the greater Cleveland area.

Florence / Cincinnati Academy

16 Spiral Dr.
Florence, KY 41042
Tel: (859) 405-0745 or (800) 951-3757
admissions@larockacademy.com

Serving students in Northern Kentucky and the greater Cincinnati area.

Upcoming Classes

Medical Office Administration Class Schedule

View upcoming Medical Office Administration class options by location, start date, days, time, and cost.

Schedule

Upcoming Class Schedule

Review upcoming program sessions by Larock campus location. Schedule details may vary by location and are subject to change.

Canton/Akron Academy
Start Date Length Days Time Cost
July 29, 2026 15 weeks M, W, F 10am-2pm $1765
July 29, 2026 15 weeks M, W, F 6pm-10pm $1765
August 3, 2026 15 weeks ONLINE-NO SET MEETING TIMES $1765
September 9, 2026 15 weeks ONLINE-NO SET MEETING TIMES $1765
Cleveland Academy
Start Date Length Days Time Cost
July 29, 2026 15 weeks M, W, F 10am-2pm $1765
July 29, 2026 15 weeks M, W, F 6pm-10pm $1765
August 3, 2026 15 weeks ONLINE- No Set Meeting Times $1765
September 9, 2026 15 weeks ONLINE- No Set Meeting Times $1765
Florence/Cincinnati Academy
Start Date Length Days Time Cost
July 29, 2026 15 weeks M, W, F 10am-2pm $1765
July 29, 2026 15 weeks M, W, F 6pm-10pm $1765
August 3, 2026 15 weeks ONLINE- No Set Meeting Times $1765
September 9, 2026 15 weeks ONLINE- No Set Meeting Times $1765
Columbus Academy
Start Date Length Days Time Cost
July 29, 2026 15 weeks M, W, F 10am-2pm $1765
July 29, 2026 15 weeks M, W, F 6pm-10pm $1765
August 3, 2026 15 weeks ONLINE- No Set Meeting Times $1765
September 9, 2026 15 weeks ONLINE- No Set Meeting Times $1765
Admissions

Your Next Steps

The admissions process is short. Here is what to expect.

Request Information

Tell Larock which program and location you are interested in. An admissions representative will follow up with details.

Review Your Options

Go over available start dates, schedule formats, program requirements, and what the program covers.

Enroll

Once you have selected a program, location, and start date, admissions will walk you through enrollment documents and next steps.

FAQ

Frequently Asked Questions About Medical Office Administration

Common questions about Larock Healthcare Academy's Medical Office Administration program.

Larock Healthcare Academy's Medical Office Administration program is a 180-clock-hour certificate program that trains students in healthcare office skills such as medical terminology, insurance billing basics, basic coding, customer service, scheduling, and documentation.

The Medical Office Administration program is listed as 180 clock hours.

A Medical Office Administrator helps support the business and patient-service side of a healthcare office. Duties may include scheduling, patient communication, documentation, phone support, insurance-related tasks, and front-office organization.

The program introduces students to the healthcare environment, medical terminology, insurance billing, basic coding, customer service, scheduling appointments, and documentation of patient information.

No. Medical Office Administration is focused on administrative healthcare office skills rather than hands-on clinical patient care.

Upon successful completion of the program, students are eligible to take the National Healthcareer Association's Certified Medical Administrative Assistant certification examination.

Previous healthcare experience is not listed as a requirement. Students should review the current entrance requirements with Larock admissions before enrolling.

Yes. The catalog lists computer efficiency as an entrance requirement for the Medical Office Administration program.

Upcoming class availability should be confirmed using the schedule section on this page or by speaking with Larock admissions. Program availability may vary by campus and schedule.

The best next step is to request information. A Larock admissions representative can help you review upcoming classes, entrance requirements, and enrollment steps.

Ready to Take the Next Step?

Request information to speak with an admissions representative about the Medical Office Administration program, upcoming class starts, locations, and enrollment.